Cookie Policy
How Pass2Success uses cookies and similar technologies, why they are used, and how you can accept, reject or change your choices.
Effective and last reviewed: 21 July 2026About this policy
This policy applies to cookies and similar technologies used when you visit the Pass2Success website.
1. What are cookies?
Cookies are small text files placed on your computer, telephone or other device when you visit a website. They allow a website to recognise a device, remember choices, provide requested functions, maintain security and understand how the website is used.
Similar technologies may include local storage, pixels, tags, scripts and software development kits. In this policy, “cookies” includes those similar technologies where the same privacy rules apply.
2. Why we use cookies
Pass2Success may use cookies to:
- keep the website secure and functioning correctly;
- remember your privacy and website preferences;
- support forms, lesson enquiries and other services you request;
- measure website performance and understand which pages are useful; and
- measure campaigns or personalise advertising, but only where appropriate consent has been given.
3. Categories of cookies
| Category | What it does | When it is used |
|---|---|---|
| Strictly necessary | Supports security, network management, privacy choices and functions essential to a service you request. | These cookies do not require consent, but we still explain their use. They cannot be disabled through our consent tool. |
| Preferences / functionality | Remembers optional settings or choices that improve how the website works for you. | Used only after consent where the law requires it. |
| Analytics / performance | Helps us understand visits, page use, errors and performance so we can improve the website. | Used only after consent unless a clear legal exemption applies. |
| Marketing / advertising | Measures campaigns, limits repeated adverts or helps tailor advertising on this or other services. | Used only after consent. |
4. Session and persistent cookies
Session cookies normally expire when you close your browser. Persistent cookies remain for a defined period or until you delete them. Each cookie’s duration should be shown in the live cookie list provided by our consent tool.
5. First-party and third-party cookies
First-party cookies are set by Pass2Success. Third-party cookies are set by another service used on our website, such as an analytics, map, video, booking, payment or advertising provider. Third parties may use information according to their own privacy policies.
6. Current cookie list
The cookie-consent tool displayed on this website should contain the current list of cookie names, providers, categories, purposes and lifespans. That live list forms part of this Cookie Policy.
We do not list guessed cookie names because the cookies actually placed can change with website configuration, provider settings and visitor choices. The consent platform must scan and display the cookies genuinely in use.
7. Embedded content and external services
Pages may include content or features supplied by third parties—for example maps, videos, social-media content, payment tools or booking forms. These services may seek to place cookies or collect technical information. Where those cookies are optional, the service should remain blocked until you consent.
8. How to control cookies
Use the cookie banner to accept or reject optional categories.
Open Cookie settings at any time to update or withdraw consent.
View, block or delete cookies through browser controls.
Rejecting optional cookies will not prevent the website’s essential functions. Blocking strictly necessary cookies in your browser may stop parts of the website from working properly. Withdrawing consent does not affect processing that took place before withdrawal.
9. Our consent standard
Optional cookies must remain disabled until you give a clear, affirmative choice. The cookie banner should:
- provide equally clear “Accept” and “Reject” options;
- avoid pre-ticked options and misleading design;
- allow choices by category;
- record the choice and the policy/version shown at the time; and
- provide a persistent way to reopen Cookie settings.
10. Personal information
Where cookie information identifies or can be linked to an individual, it is personal information. Our Privacy Policy explains the lawful bases we rely on, sharing, retention, international transfers and your data-protection rights.
11. Changes to this policy
We may update this policy when cookies, providers, website features or legal requirements change. The current version and review date will be published on this page. We should also update the consent banner and seek fresh consent where a change materially affects an existing choice.
12. Contact us
If you have questions about cookies or privacy, contact:
- Telephone: 0333 772 4323
- Email: bookings@pass2success.co.uk
- Post: Pass2Success, 14 Dorrington Road, Birmingham, West Midlands, B42 1QS
You can also raise a data-protection concern with the Information Commissioner’s Office at ico.org.uk/make-a-complaint .
Back to top ↑